Terms & Conditions
Jurisdiction for use
This site is intended for use only by those who can access it from within the UK.
Governing law
This site is governed by the laws of the country of the UK within which you reside and any dispute or action arising out of this site shall be determined in accordance with such laws.
Contacts
If you believe any information on this site is inaccurate or have any suggestions on how the content of this site could be improved please contact us at enquiries@performanceinsurance.com . If you have questions on a particular product or service please use the contact details shown for that product or service
Changes
We will update the content of this notice from time to time. Please ensure that you visit this page regularly and refresh your browser to ensure your information is up to date.
Customer responsibility
It is your responsibility to ensure that your computer is virus protected. Performance Insurance Services LLP accepts no responsibility for any loss you may suffer as a result of accessing or downloading information from this site.
Accuracy and Validity of Information
Whilst we take all reasonable steps to ensure that the information contained within these pages is accurate and up-to-date, it is nonetheless supplied on an "as is" basis and accordingly we do not accept any liability for any errors or omissions. If you are in any doubt as to the validity of information made available within these pages, we recommend you seek verification by contacting us.
Availability
Whilst we take all reasonable steps to ensure this website is always accessible we will not be held liable if, for any reason, the website is unavailable for any period. We may also have to suspend access to the website for routine or emergency updates and maintenance but we will endeavour to keep any disruption to a minimum. In addition we cannot warrant that this website will be free of viruses or defects of any description and we will not be held responsible for any technical problems you may suffer as a result of your use of this website.
Third Party Websites
This website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any linked website.
Privacy Statement
Performance Insurance Services LLP is registered with the UK Data Protection Registrar and endeavours to follow all the guidelines and rules set out in the Data Protection Act 1998.
We will not disclose your personal details to any third parties unless it is necessary to do so. On those occasions when we do need to disclose personal information, such as preparing Key Facts Illustrations for you, processing your business, or obtaining compliance and regulatory advice, we will do so on a confidential basis and in accordance with the Data Protection Act.
Privacy Policy
We have notified our processing of personal data under the Data Protection Act 1998. We respect your personal privacy and will not use your personal information in any way that we would not accept ourselves. We have set out the following information about how we manage the personal information that we do collect.
Contact Details
If you have any comments or concerns regarding our privacy policy please contact us at enquiries@performanceinsurance.com
What we use personal data for
We collect personal data to enable us to identify you and to deliver personalised offers and promotions based upon your demographics and product purchase profile, and for the purposes of statistical analysis.
The information is used for system administration purposes and to form personalised profiles and demographics that we may use to improve the content of our communications to you. In order to collect customer use profiles, we may use "cookies" to store and track information about your use of Performance Insurance Services LLP.
We will use this personalised information to keep you informed of areas you may have an interest. If you would prefer not to receive communications from us, please tell us by email to enquiries@performanceinsurance.com
What we won't do with your personal data
- We will not sell, rent or disclose your personal details to any third parties, except:
- when required to do so by law - in response to a valid legal request by a law enforcement officer or government agency when you have explicitly or implicitly given your consent
Access to personal data
Under the Data Protection Act 1998 we are entitled to charge an administration fee for answering your request of £10. All requests for copies of personal information should be made in writing accompanied by the administration charge to:
Performance Insurance, First Floor, 5 Kings Court, Kettering Parkway, Kettering, NN15 6WJ.Our commitment
Just a handful of reasons to choose us:
1. You could save money
If you already have an insurance policy, ensure it is absolutely the right one for you by getting it checked against a range of insurance providers. Your financial arrangements can also be checked to minimise any potential Inheritance Tax liability.
2. You will get free advice
Performance Insurance doesn’t charge for advice – ever. If we arrange a policy for you, we will receive commission from the insurance provider. And no matter how much advice you’ve taken, there’s no obligation to buy.
3. You will get a personal review at a time to suit you
As specialists dealing with healthcare professionals, Performance Insurance’s advisors understand that daytime appointments can be difficult. They’re available whenever you need them – evenings, weekends, or when you have 30 minutes spare during the day.
4. You will benefit from the highest standards.
As part of the Performance family of companies, you benefit from a business that has grown by giving healthcare professionals what they need, with the highest standard of customer service and communication. Performance Insurance adheres to the Financial Services Authority’s principles of treating customers fairly.
5. You will benefit from a Price Promise Guarantee.
Performance Insurance has a Price Promise Guarantee. If you buy a policy and subsequently find a like-for-life policy at a lower premium, your plan will be cancelled and you will get £250*.
6. Performance Insurance’s advisors specialise with healthcare professionals.
Years of working only with dentists, opticians and vets mean that Performance Insurance’s advisors understand your profession. They know the challenges of your work and how you need to protect your family and business. They have the expertise to help you at every stage, whether you are starting out, expanding your practice, remortgaging, or just looking to increase the protection for your family.
7. Performance Insurance is completely independent.
Unlike the banks which tend to be tied to providers, Performance Insurance can search a range of insurance providers. That means the ability to search through dozens of insurance companies and hundreds of products to guarantee the best deal for your circumstances.
* Applies to Critical Illness policies with or without death benefit, within 6 months of taking a policy with us. £250 will be paid as Capital Bonds which can be redeemed at most High Street retailers.